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I ordered these pens to be coupled with a catalog announcing new products that our company was offering. We sent these out in the mail with the catalog. To date, we have had over 75 pens returned in just under two weeks out of 2800 mailed. In each of these cases, the pens broke during the mailing. Promotional products are often used by companies, such as the ours, to help convey professionalism, aptitude, etc. With the high number of your pens breaking it does not reflect well on us. It would be helpful to have an easier way to get your product in front of us (samples) before ordering. Had I known that the pens were so brittle, I would have paid more to get ones that were studier. In either event, this has forced our company to reconsider promotional products in our marketing efforts. Sincerely, Nate Koenigsfeld
Nate from Adel
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1 / 5 stars
This was a 24Hour rush order, and the day after I placed the order, when I called them to follow up, they told me they can't do it. That was a big disappointing..
Annie from Tustin
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