This policy describes the information we may collect, how we may collect and use it, and certain other privacy issues, including the precautions we take to protect your privacy.
Please note that we collect and store certain limited information related to your visits and interactions with our site. What we collect and how we use it is set forth below.
If you do nothing during your visit but browse, read content, or download information, we will gather and store certain limited information about your visit. We automatically collect and store the following information about your visit:
The information we automatically collect or store is used by us only for improving the content of our site services and to help us understand how people are using our services so that we may continually improve the performance, suitability and usefulness of our sites to you, our customers and potential customers.
If, during your visit, you participate in a survey, send an e-mail, or perform some other transaction (see Section C) on-line, the following additional information will be collected:
We will use your e-mail to respond appropriately. This may be to respond to you or to address issues you may identify, to further improve our services or site. As an added service to you if you have an account with us, we will also use this information to pre-populate on-line order forms to save you time in the ordering and re-ordering process.
Please note that there are instances where we share your volunteered information with other parties.
4IMPRINT, like many internet and catalog retailers, employs other companies and individuals to perform specific functions on our behalf. Examples include fulfilling orders, delivery of packages, mail and e-mail, address hygiene, credit card processing services, or research that improves the quality of services or offers provided to you. These providers have access to the information that they require to perform their functions but are prohibited by us from using that information for any other purposes. You may, however, “opt-out” of this use of your information at any time, but doing so may impair our ability to provide you with proper service and to process your orders (see Section K).
We may disclose your name and mailing address to other parties for marketing purposes. However, we never share your e-mail address, phone number, credit card or financial information for these purposes.
You may always choose whether to provide personal information to us on-line.
Personal information, in general, is information that relates to a natural person. Personal information includes such things as an individual’s name, address and phone number.
You may always choose not to contact us by e-mail, participate in a survey or to provide any personal information using an on-line form. Alternative methods for contacting us in person, by phone or by mail are available by using the information in the Contact Information section at the end of this policy (see Section K). Your choice to not participate in these activities on-line will not impair your ability to browse, read or download content provided via the site.
In the event we are required to respond to a subpoena, court order or other legal process, your personal information may be disclosed pursuant to such subpoena, court order or other legal process, which may be without notice to you.
If you request any information, buy any products or subscribe to any services offered by us via our site, we will ask you to complete an order form that requires certain information, including payment information such as a credit card number and expiration date as well as general contact, billing and shipping information. This information is necessary to complete the transaction and to deliver to you the information, products or services ordered and to collect payment. For your protection, all such information is collected and all credit card information is stored via encrypted means.
You can contact us about the any personally identifiable information we collect about you by using the information in the Contact Information section at the end of this policy (see Section K). You may recommend changes to your personally identifiable information you believe to be inaccurate by submitting an e-mail or written request that credibly shows the inaccuracy. We will take reasonable steps to verify your identity before granting access or making corrections.
If your personal information changes, you may correct, update or remove the personal data you have provided to us by making changes to your profile. In addition, you may opt-out of certain communications from us (see Section K). Our goal is to make sure that our information about you is always current so that we can better serve you.
To serve our on-line users, we use "cookies" and other technologies to passively collect demographic information, customize your browsing experience with us, personalize your experience on our site and monitor advertisements and other activities. Cookies are small data files transferred to your computer by your web browser. We use the cookies feature only to store a randomly generated identifying tag on your computer or electronic device.
Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking by disabling cookies in your browser. However, if you disable cookies, your experience on our website may be affected.
When you access our site or send e-mails to us, you are communicating with us electronically and consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices via our site. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail from us, please contact 4imprint.
We safeguard the integrity of our site with measures designed and intended to prevent corruption of data and to block unknown or unauthorized access to our systems and information. However, it is important to recognize that whatever you transmit or disclose online could be collected and used by others or even unlawfully intercepted by third parties. No data transmission over the internet can ever be guaranteed to be 100% secure. While we strive to protect your information, we cannot warrant the security of any information that you transmit to us. You may also take steps of your own to protect your information. For example, you should create a unique, quality password and not share that password with others or use it on any other website. You should not leave your computer or electronic device unattended before exiting a session and prior to logging out. You should also properly exit browsers as you move between websites. Please see the 4imprint Legal Statement for additional details.
Although our site is intended for general audiences, we collect no personal information from children under the age of thirteen (13). If we receive any information from persons we believe to be minors, it will be purged from our database in accordance with any applicable laws.
101 Commerce Street
Oshkosh, WI 54901 USA
This section provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). CCPA requires that we provide California residents information about how we use their personal information, whether collected online or offline, and this document is intended to satisfy that requirement. This section does not address or apply to our handling of publicly available information lawfully made available by state or federal government records or other personal information that is exempt under the CCPA.
Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
While our collection, use and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about consumers in the prior twelve (12) months (from the Last Updated date above). As further described in the “Information Collected and How It is Used” section above, we may collect personal information from the following sources:
Below please find the categories of personal information about California residents that we have collected, sold, and/or disclosed to third parties or service providers for a business purpose in the last twelve (12) months. Under the CCPA, a “sale” includes disclosing or making available to a third party personal information, in exchange for monetary compensation or some other value or benefit. While we do not disclose personal information in exchange for monetary compensation, we may make certain categories of personal information available in order to receive certain benefits or services. In the table below where we have indicated that we sell information, we do so to support our direct mail marketing programs.
The information allows us and other advertisers to better identify potential customers to market to. Other advertisers only receive the information noted the ‘NAME, CONTACT INFORMATION AND IDENTIFIERS’ ‘PURCHASE HISTORY’ and ‘PRODUCT CATEGORY’ section of the ‘Categories of personal information’ below.
|Categories of Personal Information||Do we collect?||Do we disclose for business purposes?||Do we sell?||Categories of Other Entities to Whom We May Disclose or Sell this Information|
|NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, company name, postal address.||YES||YES||YES|
|OTHER IDENTIFIERS: Identifiers such as email address, unique personal identifier, online personal identifiers, Internet Protocol (IP) address||YES||YES||NO|
|CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information – note that most of our business is B2B.||YES||YES||NO|
|PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as race, color, sex, age, religion, national origin, disability, citizenship status, and genetic information.||NO||NO||NO||N/A|
|PURCHASE HISTORY AND PRODUCT CATEGORY INTERESTS: Commercial information, products or services purchased, obtained, or considered, or other purchasing or consuming tendencies.||YES||YES||YES|
|BIOMETRIC INFORMATION: Physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including DNA, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.||NO||NO||NO||N/A|
|USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement.||YES||YES||NO|
|GEOLOCATION DATA: Precise geographic location information about a particular individual or device.||NO||NO||NO||N/A|
|AUDIO/VISUAL: Audio, electronic, visual, thermal, olfactory, or similar information.||NO||NO||NO||N/A|
|EMPLOYMENT HISTORY: Professional or employment-related information.||NO||NO||NO||N/A|
|EDUCATION INFORMATION: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99).||NO||NO||NO||N/A|
|PROFILES AND INFERENCES: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO||NO||NO||N/A|
California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
Right to Opt-out. California residents have the right to opt-out of our sale of their personal information. Opt-out rights can be exercised by email using CCPA@4imprint.com or by visiting our preference manager online opens in new window.
Right to Opt-in. We do not sell personal information about residents who we know are younger than 16 years old without opt-in consent.
Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted (without charge), except where necessary for any of a list of exempt purposes.
Right to Know: California residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months (up to twice per year and subject to certain exemptions), including the:
Submitting Requests. Requests to exercise the right of deletion, and / or the right to know may be submitted by email using CCPA@4imprint.com or by visiting our preference manager opens in new window online. We will respond to verifiable requests received from California consumers as required by law.
When you submit a request to know or a request to delete, we will take steps to verify your request by matching the information provided by you with the information we have in our records. You must complete all required fields on our webform (or otherwise provide us with this information via the above email address) to verify your request. In some cases, we may request additional information in order to verify your request or where necessary to process your request. If we are unable to adequately verify a request, we will notify the requestor. Authorized agents may initiate a request on behalf of another individual by contacting us online at the above link or by email using CCPA@4imprint.com; authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
Right to Non-Discrimination, and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information. We do not offer any incentives at this time.
For more information about our privacy practices, you may contact us as set forth in the Contact Us section above.
Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request by email using CCPA@4imprint.com. The request should attest to the fact that the requester is a California resident, and provide a current California address.