The tumblers were fantastic! Everyone at the conference loved them. Usually we order ceramic coffee mugs, and this year, I shock it up by ordering the tumblers. Most of our attendees thought they were a vast improvement. Comments we got ranged from, "these look great!" to "I love that they are 16 oz, they are actually useful and I can use it on a daily basis" I was thrilled with the appearance of the tumblers.