I ordered 1000 of these pens and am very unhappy with the quality. Although the pen looks nice and was inexpensive, the pens themselves are cheap and "explode" when using them! The clicker top explodes off, and the springs pop out along w/ the pen inside. I'm finding that a majority of the pens are un-usable, so my "inexpensive" pens have become very expensive and my company brand is looking "cheap" to my clients. The sad thing is that I did order a sample, and the sample was fine! Well, even though I will not order this pen again, I will give 4imprint another chance and order different pens next time.