We really liked the tote. We had ordered it for a back-to-school welcome for our school staff. A tornado struck our town on June 11 and destroyed all three schools -- and the bags that we had ordered. When I talked to your company about ordering replacements, they sent replacements at no cost. We are very grateful for that. Since our teachers will be in modular classrooms for the 2008-2009 school year, I think these bags will come in very, very handy since every thing will be temporary and they will be in separate buildings. Thank you again for your generosity!