Joseph's Review:
There's nothing wrong with the pen (with the exception of the blue ink). I thought I remember the description stating that it came with (the default) black ink. Anyway, the (brown) color I asked the copy to be printed in, was too light. When I was asked (in an email) if I had a preference regarding the intensity of the brown ink used, I responded by saying, Well, if I have a choice, I would like the brown ink to be medium dark to dark brown...so, that it has a good contrast against the teal barrel of the pen. The result was not that at all. It looks like an olive green color, against the teal barrel. So, my suggestion is that you develop a method in which you email a sample of an approximate representation of what the finished product would look like, to get an approval, before running the production. I probably will order from you again, but next time I will want to be assured that the result of the printing would meet my approval. Thank you.