Richard's Review:
It took over a week to finalize the artwork because the font desired was not available. I was slightly disappointed with the results. The sample sent had embroidery that was flat. Most of the hats I ordered had various degrees of puckering, some severe.I don't know if the problem is in the stiff backing (sample appeared stiffer than my order) or is puckering to be expected with the lettering on the hat.