The students really wanted this bag and at first I didn't think it was anything to be excited over. Than we received the item and I am super impressed! Good quality, great compartments! We wish we could have done another color, but being a closeout item we understood the lack of options. I am giving a 4 vs 5 because This item arrived incorrectly and while the customer service is amazing and we had a fast turnaround for the correct print is was still frustrating and nerve raking because we had a deadline. Also, I have noted on a few items that the freight prices are very high. This was another item that seemed costly for the freight. How a mason jar mug and this item can cost the same to ship and a ceramic mug costs less is beyond me.