Being one of the "cheaper" stylus pens, we weren't sure what to expect! But we love them and will definitely reorder. The only issue we ran into is the ink color. We have a specific color scheme and selected a black pen with bright pink writing. If color matching is important to your brand, just a warning that it might be hard on a dark pen. The pink looked purple on the first run. However this is where I was so impressed with this company. Knowing that the color was off, we were contacted by our rep, Cassondra, before the item shipped, and 4Imprint worked diligently to find and print a better color for us. This saved so much time on my end and prevented me from receiving the "wrong" item. It is so nice to have a proactive company to order from, am so pleased with the product and the service that 4Imprint provided us! Next time we will order a silver pen with that bright pink ink!