There was a mix up on the samples sent but once we got that straightened out, things were great. This item was perfect for us and the logo turned out great too, we are extremely happy with the quality and the price. We are using the padfolio for our owners packet to give to our customers when they buy our Electric Vehicles. All the slots held their documents perfectly. We replaced the pens with our tire gauges, the writing pad with our safety literature and the title and warranty slipped in on the left along with our business cards.