I was disappointed that we were unable to use mulitple colors. The color towels are nice. But the white towels looked cheaper. I think it was awesome that you sent me samlpes. This way i could show my boss exactly what we were going to recieve. The costumer service was really good. I was glad that one preson helped me and it put me at ease to know her name. Over all I was very happy and will use you again. Carrie Schroeder was excellent and her emails were prompt and to the point, which is wonderful and appreciated.