Julie's Review:
The Anthem Pens that I purchased in 2008 October were a hit. My organization CLMA loved them.
However the Epiphany pen looked horrid when I got the first set I ordered. Your barrel options with ink colors were NOT good, and not visible at all when the pens were received, not to mention at least half smeared ink. So your customer service after at least a MONTH, made good on the issues, and replaced the pens free of charge. The end result customer service was good, and I will probably order from you again, however the process was a bit painful.