Anita's Review:
When I placed my order on line, I chose an option for a clasp to be included with the lanyard. I thought the clasp was part of product, and I thought no more about it. When the order arrived, and I tried to communicate that I didn't get the clasp, I was told, 'well that's what you ordered', I went around and around with the person on the phone, never got a clear answer on what I had to do, so I wound up going with another source for the carabiner/clasp. So I was a little disappointed here.