I had a proof sent to me and all looked good until I received the actual product. A letter is missing from our slogan and I have been promised by Terri of your company that FedEx/UPS would be picking up the product to be corrected. I've been waiting for two weeks and no one has picked it up. I contacted Terri again on Monday and she said it would be picked up this week. Today is Friday and I'm still waiting.