The pens looked better on picture than when I got them. Was not quite what I thought they were going to be. Most of my clients like them, they say they write well. A few complaints I havereceived is that the tip will end up in the pen while they are writing, sometimes the twist is smooth and other times is is difficult to turn. I ordered these pens for a promotion for my massage business because they were cheaper than the ones I have ordered. However, I like my original pens better.